Shipping & Returns | Rosie Rowell

Shipping Information

Print Orders (UK & International):

Prints are made to order and fulfilled by Print Space using professional print labs in the UK, EU, and US.
Orders are typically dispatched within 2–5 business days.

Paintings:

Dispatch time will be specified in the product description or during the commission process, typically within 12 days.

A tracking number will be emailed to you once your order has been dispatched so you can track your parcel via the courier’s website.

International Print Orders: Estimated delivery within 3–7 working days post-dispatch.

Please allow up to 28 days in rare cases due to courier delays or peak periods.

Print Space fulfils orders locally wherever possible, helping to reduce delivery times and avoid unnecessary international shipping delays.

Print Space uses regional fulfilment centres in the UK, EU, and US, meaning print orders are usually produced and shipped within the customer’s region.

As a result, customs fees and import charges are typically avoided for customers in these locations.

In circumstances where fees are applied by local authorities, these charges remain the responsibility of the recipient.

Paintings:

Free shipping does not cover potential customs fees, import duties, or taxes applied by your country’s postal service.
For international customers (outside of UK), all orders may be subject to customs/import fees.
Charges are the responsibility of the recipient.

For any questions regarding customs fees or import charges, please contact your country’s customs office or postal service.

All sales are final.
We do not accept returns.
If an item arrives damaged, email photos of the damaged item to rosierowellart@gmail.com, and we will assist you. Keep all damaged packaging, as the courier may need it for assessment.
Refunds only cover the cost of the item, not shipping.

For inquiries about your parcel’s shipping status, contact the delivery service handling it for the most accurate updates.